Our Cookie Policy, in Plain English
We set cookies on lucky-mate.uk.com to keep your account secure, remember your preferences and understand how our site is used. This page explains what cookies are, which ones we set, how long they last and how you control them at any time.
What Cookies Actually Are
Cookies are small text files that a website places on your device when you visit. Each one stores a snippet of information, such as a session identifier or a language choice, and sends it back to the site on your next visit. They cannot read files on your computer, install software or access anything else on your device.
We use them for practical reasons: keeping you logged in, remembering whether you have already seen our cookie banner, and measuring in broad terms which pages players find useful. Without cookies, most interactive websites, including ours, would not function properly.
The Cookies We Set
Strictly necessary
These cookies are essential for the site to work. They maintain your login session, protect forms against fraud and carry out age and identity verification checks required before you can play. You cannot switch them off in your account settings, because the site cannot operate without them.
Functional
Functional cookies remember choices you make, such as your preferred language, currency display and whether sound is on in games. They make your next visit smoother but the site still works if you refuse them.
Analytics
Analytics cookies collect aggregated data about how visitors move through the site, which games get the most attention and where players drop off. We use the statistics to fix problems and improve page performance. The data is aggregated and does not identify you personally.
Marketing
Marketing cookies help us show relevant offers to players who have interacted with our promotions before. If you opt out, you will still see promotions inside the site, but external adverts will be less tailored to you.
Here is a summary of each category:
| Cookie type | Purpose | Example names | Duration |
|---|---|---|---|
| Strictly necessary | Session, login, security, KYC checks | LMSID, lm_session, lm_csrf | Session to 365 days |
| Functional | Language, currency, game preferences | lm_lang, lm_prefs, lm_currency | 30 to 90 days |
| Analytics | Aggregated site usage statistics | _ga, lm_stats | Up to 365 days |
| Marketing | Retargeting and promotion delivery | lm_ads, _fbp | 30 to 90 days |
Cookies From Third Parties
Some cookies on our site are placed by trusted partners rather than by us directly. We permit three categories of third-party cookies: analytics providers that measure site performance on our behalf, advertising networks that deliver and measure our promotional campaigns, and payment providers that keep your deposit and withdrawal sessions secure.
We review every third party before allowing it on our site and we list the categories in your cookie preferences panel. Third-party cookies are never strictly necessary, so you can decline the whole third-party group with one click when the banner first appears, or later from your browser settings.
Manage Your Cookie Choices
On our site
When you first visit lucky-mate.uk.com, our cookie banner lets you accept all cookies, reject everything except strictly necessary cookies, or open a preferences panel where you can switch each category on or off individually. You can change your mind at any time by reopening the panel from the link in the site footer.
- Chrome: Settings, Privacy and security, Third-party cookies, then block or allow per site.
- Safari: Settings, Privacy, Manage Website Data to remove cookies, or Prevent Cross-Site Tracking.
- Firefox: Settings, Privacy and Security, then choose Standard, Strict or Custom cookie rules.
- Edge: Settings, Cookies and site permissions, Block or Allow.
What happens if you block cookies
Blocking strictly necessary cookies breaks core functions: you will not be able to log in, deposit or place a bet, because each of those actions relies on a session cookie. Blocking functional cookies means we will not remember your language or preferences between visits. Blocking analytics and marketing cookies has no effect on gameplay, only on the data we collect and the relevance of adverts you see.
How Long We Keep Them
Every cookie we set has a defined lifespan. Session cookies are deleted the moment you close your browser. Persistent cookies remain for a fixed period, after which your browser removes them automatically.
Strictly necessary session cookies last for your visit only, while login persistence cookies last up to 365 days so you stay signed in where you chose "remember me". Functional cookies expire after 30 to 90 days. Analytics cookies run up to 365 days and marketing cookies 30 to 90 days. Clearing your browser data at any time removes all of them immediately.
When We Update This Policy
If we add a new cookie category, change a retention period or bring in a new third-party partner, we will update this page and change the version date at the top. Material changes also trigger the cookie banner again on your next visit, so you can review and reconfirm your choices before the new cookies take effect.
Questions about this policy go to our Data Protection Officer at [email protected]. We answer every request within 30 days, usually much faster.
Frequently asked questions
Do I have to accept cookies to play at Luckymate Casino?
You must accept strictly necessary cookies, because logins, deposits and gameplay cannot work without them. All other categories, including analytics and marketing, are optional and you can refuse them in the banner.
Will rejecting marketing cookies limit my bonuses?
No. Your welcome bonus, cashback and loyalty rewards are untouched. Marketing cookies only affect how tailored the adverts you see outside the site are.
How do I change my cookie settings after my first visit?
Open the cookie preferences link in the site footer or clear your cookies, and the banner will reappear the next time you visit lucky-mate.uk.com.
Do you use cookies to identify me personally?
Analytics cookies collect aggregated statistics only. We link data to your account solely through strictly necessary session cookies, which keep you logged in and secure.